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Wilson C. Riles Middle School

Every Student Matters, Every Moment Counts

WCR Phone & Voicemail Instructions

DO NOT MOVE PHONES FROM ANY ROOMS/OFFICES.  Each phone is programmed with its specific location for 911 emergency response.
***This information applies to the new phones installed district wide in January 2021.  If your phone does NOT have a digital screen, contact your site admin, secretary or technician to get one installed.
  • Every phone has a new 3 digit extension that is unrelated to the previous extension or the room number.
  • There are 4 customizable speed dial buttons on the right side of the screen that can be programmed to call other phones in the school, the district or even outside.
  • Voice mail messages can be set to be delivered to your email.  Contact Ron B. to set this up (it is very easy).
  • Phone Directory:  The phones have 4 built in directories of extensions.  Local = the school, Global = the district, System = currently blank, Personal = your custom contacts.  If your name is not displayed correctly on the directory, contact Ron B. to correct it.
  • You can call anyone in the school using only the 3 digit extension.
  • You can call anyone in the district using their 2 digit site code with the 3 digit extension.  See table below for site codes.
  • Calling outside:  No need to dial a 1 for long distance or a 9 for outside line (If you do, the phone ignores it).  If the number is in 916, then you can skip the area code also.  Area codes are only needed when calling beyond 916.
  • Headsets:  You can connect your own headset to these phones via the USB port or the old style phone plug (RJ9).  See list of compatible headsets here.
  • The phones have a screensaver setting, custom date/time displays and the screen brightness can be adjusted.
  • There are 11 different ringtone settings.
  • Park 1, Park 2, Park 3 - think of these as short term hold.  If you put them there, they have to be picked up by someone soon or they bounce back to your phone.
  • The phones have a number of options and features.  Explore them and customize!
Table of Site Codes
Site Code
Center Adult School 19
CHS 12
District Office 10
District Office Annex 11
Dudley 15
MHS & Preschool 13
North Country 16
Oak Hill 17
Spinelli 18
WCR 14

Sample (Boring) Greeting:
"You have reached the voicemail box of {Some Dude in the Department of Whatever}.  If this is urgent, press 0 to reach the front office.  Otherwise, please leave your name, number and brief message and I will return your call as soon as possible."

{Some Dude in the Department of Whatever} = your name and title/department, such at "Jed I. Knight in the Department of Mysteries"

More Interesting Greetings:
  • "We might be in, we might be out, but leave a message and you might find out! "
  • "You are dazed, bewildered, trapped in a world with no time, where color collides with sound, and shadows explode. You see a sign up ahead. This is no ordinary answering device; this is The Twilight Phone”
  • "I am running all over creation and back today,
    but leave me a message in your own special way.
    When I get back and can listen to what you say,
    I will call you back but on a less hectic day."
A dog on the phone with a caption "Hello, yes this is dog"